Returns & Refunds policy

Effective Date: [08.03.2026]

At CIMN, we strive to provide reliable and transparent digital music distribution services. This Returns & Refunds Policy outlines the conditions under which refunds may be granted.

1. Nature of Services

CIMN provides digital services, including music distribution and related tools. As these services are intangible and begin processing shortly after purchase, returns are generally not applicable.

2. Refund Eligibility

Refunds may be considered only under the following circumstances:

• Duplicate or accidental payments

• Technical errors or system failures caused by CIMN

• Failure to deliver the purchased service within a reasonable timeframe

All refund requests are subject to review and approval.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after purchase

• Rejection of content due to policy violations or platform guidelines

• Delays caused by third-party platforms (e.g., streaming services)

• Incorrect information provided by the user

• Account suspension due to Terms & Conditions violations

4. Request Process

To request a refund, users must:

• Contact us at support@cimn.in

• Provide payment details and a clear reason for the request

• Submit the request within 7 days of the transaction

5. Processing Time

If approved:

• Refunds will be processed within 7–14 business days

• The amount will be returned via the original payment method (where possible)

6. Modifications

CIMN reserves the right to update or modify this policy at any time without prior notice.

7. Contact

For any questions regarding this policy, please contact:
📧 support@cimn.in